Privacy Policy

About this policy

Ideogram 4.5 operates ideogram-45.com, an independent website for the latest AI image generation and drift-free precise image editing. It is not affiliated with Ideogram, Inc. This policy explains what information we process, why, who we share it with and the choices you have. Contact us at support@ideogram-45.com.

Prompts, uploads and masks

When you press Generate or Apply edit, your prompt (and, for edits, your image resized in your browser plus any mask you painted) is sent to our AI processing provider (fal.ai) to create the result. Nothing is uploaded before you press the button.

• We do not keep a copy of your uploaded images on our servers. They are used for that generation request only and handled by fal.ai under its own data terms.
• Pixel Lock runs entirely in your browser: the final composite of your source and the edit is assembled on your device.
• Prompts are checked by an automated prompt-screening service operated by Waffo before generation. Only the prompt text is sent for screening, never your images.
• Only upload images you have the rights to, and photos of people only with their permission. See our Acceptable Use Policy.

Generated content

Generated images are stored so you can view and download them in My images. They are kept in our cloud storage (Cloudflare R2) while your account is open. You can ask us to delete specific images or your whole account at any time.

Account and usage information

• Account: email address, name and profile picture (if you sign in with Google), and login sessions.
• Usage records: credits, generation history, orders and support tickets.
• Technical data: IP address, browser and device details, approximate language, referral source and request logs, used to run, secure and prevent abuse of the site .
• Emails: we send transactional emails such as a welcome message after sign-up. These are delivered by our email provider.

Payments

Payments are processed by our third-party payment processors or merchant of record (for example Stripe, PayPal or Creem, depending on the method you choose at checkout). They receive the payment details you enter; we do not see or store your full card or bank details. We keep order records (amount, product, status and the processor's reference numbers) for accounting, refunds and fraud prevention.

Analytics

We may use analytics services (such as Google Analytics, Plausible or Microsoft Clarity) to understand how visitors use the site, for example which pages are viewed and where visitors come from. Some of these services record interactions such as clicks and scrolling and use cookies or similar technologies. Text typed into form fields is masked, and your prompts and images are never sent to analytics providers.

Who we share information with

We share information only with service providers that help us run the service: AI image processing (fal.ai), prompt screening (Waffo), hosting and storage (Cloudflare), email delivery, payment processing and analytics. We share it only as needed for those purposes. We do not sell your personal information. We may disclose information when required by law, and we report child sexual abuse material to the relevant authorities.

Retention

We keep account information and generated images while your account is open. Order and payment records are retained as long as required for tax and accounting obligations. Server logs are kept for a limited period for security. When you delete your account, we delete your images and profile within 30 days, except for records we must keep by law.

Your rights and choices

You can access, correct or delete your information, or ask for a copy of it, by emailing support@ideogram-45.com from your account email. You can also object to certain processing or withdraw consent where applicable. Depending on where you live, you may have the right to complain to your data protection authority.

Children

Accounts are for adults only. Parents or legal guardians may upload a photo of their own child only for wholesome family content, as described in our Acceptable Use Policy. We do not knowingly collect information directly from children.

Changes

We may update this policy when the service or our data practices change. The date at the top shows the latest revision.

Contact

Questions about this policy or your data: support@ideogram-45.com. We aim to reply within 2 business days.